Exchange Policy Page



RETURN POLICY

We do not accept returns. We just exchanges unless the item you purchased is defective. Change of mind is not applicable. If you receive a defective item then, please contact us at number given below with details of the product and the defect. You can return opened items if it’s defective within 2 days of your purchase with receipt or proof of purchase. If 3 days or more have passed since your purchase, we cannot offer you  an exchange. You can send the item you consider defective to the address mentioned at last of this policy letter.

Upon receipt of the product, we will fully examine it and notify you via WhatsApp / email within a reasonable period of time, whether you are entitled to a exchange  or not as a result of the defect. If you are entitled to a exchange, we will replace the product or refund the purchase price, using the original method of payment.


Note: Only regular priced items may be exchangeable. Sale items are non-refundable / exchangeable.


To follow-up on the status of your return, please contact us at given number at last of this policy letter.




EXCHANGES

Change of mind is not applicable .We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at number given below of this policy letter with details of the product and the defect. You can send the item you consider defective to mentioned address below after consulting with us.


Yaseen Manzil, Bazar Kasera, Old City Market, Near Fish Market, Gujranwala, Pakistan

Contact No: +92 320 1449786